So i paid my VAT around 10 days ago, and filed it. I pay it online so it is quicker, and its electronic, therefore it should be easier-i.e. payment will not get “misplaced” by their office or any other thing. So i got a letter on Friday saying i had not paid! I tried calling the number on the letter, and what happened, it didnt work! So i tried calling the VAT Office, which is a nightmare. It takes you through the usual stupid “press 1 for this, blah blah blah…But then when you go through all of that, they say  “its busy, try later, bye” WTF!?!? I would of waited in the queue!

So i called back this morning, and they now acknowledge that they did receive my payment, the same day the letter was sent out. They should allow themselves more time for letters to be sent out, and they wonder why their call centres are always jammed, because of their rubbish administration.

Check out their very strongly worded letter.